1. Policy Statement

ISS MENA SERVICES is committed to:

  • Protecting the health and safety of all employees, clients, and communities.

  • Minimizing environmental impact through sustainable practices.

  • Complying with ISO 45001, ISO 14001, and Bahraini HSE laws.

All operations must prioritize safety over speed or cost.

2. HSE Governance

A. Leadership Accountability

  • The CEO holds ultimate responsibility for HSE performance.

  • HSE Managers report directly to the Board with quarterly audits.

B. Employee Duties

  • All personnel must:

    • Stop work if unsafe conditions exist (“Stop Work Authority”).

    • Report hazards within 1 hour via the HSE Hotline (+973 XXX XXXX).

    • Complete mandatory training (e.g., IOSH, NEBOSH).

3. Risk Management

A. Hazard Identification (HIRA)

  • Conduct pre-job Task Risk Assessments for all projects.

  • High-risk activities (e.g., confined space entry) require:

    • Permit-to-Work signed by Site Manager.

    • Rescue team on standby.

B. Controls Hierarchy

  1. Eliminate (e.g., prefabrication to reduce onsite welding).

  2. Engineering (e.g., ventilation systems).

  3. PPE (last line of defense).

4. Worksite Safety Rules

Activity Safety Requirement
Hot Work Fire watch for 60 mins post-completion.
Height >2m Fall arrest systems + harness inspection.
Electrical Lockout-Tagout (LOTO) before repairs.
Chemical Handling SDS reviewed; spill kits within 15m.

5. Emergency Preparedness

  • Site-Specific Plans: Includes MEDEVAC routes, assembly points.

  • Drills: Monthly fire/evacuation drills; annual oil spill simulation.

  • Response Time:

    • First aid: ≤3 mins onsite.

    • Fire team: ≤5 mins activation.

6. Environmental Protection

A. Waste Management

  • Recycle: 90% of metal scraps, 100% of used oil.

  • Hazardous Waste: Disposed via Bahrain MEWA-approved vendors.

B. Emissions Reduction

  • Electric forklifts in workshops.

  • Solar-powered site offices (piloted 2025).

7. Training & Competency

  • New Hires: 40-hour HSE induction (includes hands-on firefighting).

  • Supervisors: Advanced incident investigation training.

  • Contractors: Must pass ISS HSE orientation before site access.

8. Non-Compliance

  • Minor Violation: Retraining + warning.

  • Major Violation: Suspension or termination.

  • Third-Party Audits: Annual reviews by TÜV Rheinland.

9. Continuous Improvement

  • HSE KPI Dashboard: Tracks:

    • LTIFR (Lost Time Injury Frequency Rate).

    • Near-miss reporting rate (goal: ≥90% documented).

  • Innovation Fund: $50,000 annually for safety tech (e.g., gas detection drones).